NEOPRENE COLLARS

• If on receipt the goods are faulty then please take the following steps:
– Complete the return form enclosed with goods and send back within 14 days of receipt
– Please pay the return postage and send back by recorded delivery so you have a proof of posting
– We can repair a faulty product within the first 3 months (or replace it depending on the fault)
– If the item is in stock we will replace it immediately. If not we will give a credit note or a refund with postage
– Postage will not be charged on replacement/repair of faulty goods
• If on receipt you are not happy with your goods please take the following steps:
– Complete the return form enclosed with goods and send back within 14 days of receipt
– Goods must be returned in the same condition as they were received